Dunedin Urgent Doctors & Accident Centre

Contacts

Address:
18 Filleul Street, Dunedin, Otago 9016, New Zealand
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Website:
dunedinurgentdoctors.co.nz

Phone number:
+64 3-479 2900

Categories:
Establishment   Health  

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Reviews about Dunedin Urgent Doctors & Accident Centre

• Chris Fernando

  21 Mar 2018
  ★ ☆ ☆ ☆ ☆
  I don't usually give places a 1 star, but this time is an exception.
  
  Long story short - called urgent doctors as we had been advised by Healthline to see a doctor within a few hours (time was 9:45pm), Partner had a sudden bad migrain, causing slurred speech accompanied with other worrying symptoms. I called & asked the receptionist for some advice, she immediately said in a stern tone "if your after medical advice on the phone we can't give you that", jeez thanks, but no I wasn't seeking medical advice over the phone, I was seeking advice on whether we should come in to see a doctor, see immediately said "well we close in a few minutes so you can't see anyone", so much for after hours medical support; I told her what had happened and she really didn't seem to care what so ever. She did say to try call the ER DEPT to check with them there wait times and that was the end of the phone call pretty much. The complete lack of empathy, lack of useful advice in what was obviously a worrying time and the fact that she sounded annoyed that I was about to potentially interfere with her clocking off on time came across as extremely unprofessional, rude and unapproachable.
  Her name was Casi or along those lines.
  This happened on the 1/08/2017 (Evening).

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